Cancel Submit. Hi David. I'll give you everything possible to repair the store. After it resets, restart PC. If that fails then reinstall Store. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account because of the serious and persistent problem with corrupted accounts.
Then continue with the other steps to go over your install most thoroughly. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved. Signing out and signing back in again will fix the problem. The Microsoft Store app sometimes has trouble downloading content over a particular network. This can happen randomly and to a network that was working perfectly fine.
Try connecting to a different network and then download the game. If you do not have another network available, use a VPN or create a hotspot on your mobile phone and connect to it from your desktop. Download problems with the Microsoft Store are sometimes caused by removable storage. Third-party antivirus apps may prevent a download from starting. Many users block Windows updates via specials apps.
These apps suspend or block services that need to run in order for Windows 10 to fetch an update but they are also needed to download content from the Microsoft Store. If you have a pending restart after downloading and installing an update, restart the system and then try to download the game. The Windows Update service runs automatically i. If you have a pending update that needs to be downloaded and installed, go ahead and install it.
An update can fix problems with the Microsoft Store app. The Microsoft Store is a UWP app and bugs with these types of apps can often be fixed by registering them. To log out of Microsoft Store, do the following:. To fix the problem with Microsoft Store Games, some users are recommending to perform a clean boot. Sometimes startup applications can interfere with your system, and that can lead to this and many other problems.
However, you can fix these issues simply by doing the following:. Once your PC restarts, check if the problem is still there. If you want to find out which app was the cause, enable disabled applications and services one by one or in groups. The user account can get corrupted sometimes, and that can lead to this and many other problems.
You can do that by following these steps:. Thanks to this feature, you can easily restore your PC to an earlier state and fix many problems including this one. To restore your PC, do the following:. Not being able to download Microsoft Store games can be a big problem for many users, but we hope that you managed to solve your problem with one of our solutions.
Restoro has been downloaded by 0 readers this month. You should start by using the troubleshooter for the Microsoft Store Apps. To restore Microsoft Store, you can use PowerShell. Click on the Apps or Games tab in Microsoft Store. To see more items, select Show all at the end of the row.
Select the app or game that you want to download and select Get. Commenting as. Not you? Search for Find and fix problems with Windows Update. Run an antivirus scan to make sure that your computer is not infected. It can not only steal your data but also break apps and system settings. Click on Run as administrator to run this command.
Click Yes if you are asked to give admin rights. You will see the Command Prompt launch briefly. This will clear Microsoft Store cache. You may have to sign back in. Do it and see if it fixes Microsoft Store not downloading apps or games error. It is not required but I would recommend a reboot at this point.
Check if app or games download are still pending or stuck in Microsoft Store. There may be an app conflict which is responsible for Microsoft Store not downloading apps or games. Try both these methods to see if you can find the culprit. Enter the command below to re-register Microsoft Store on your computer.
This can solve a lot of problems associated with the app. Go back to the Services windows and restart the Windows Update service. Just like you stopped it. Try downloading that app or game from Microsoft Store again. Try restoring your computer if nothing else works.
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